Reference

What Our Privacy Policy Covers

This page tells you exactly what we record when you open an account and deposit through bKash, Nagad or Rocket, and what we do with it afterwards.

Account dataPayment recordsCookie controlsDevice sessionsChange requests

See the Lobby Read FAQ

ASK US DIRECTLY

How to Contact Us About Your Data

If something in this policy reads unclear, message our Bangladesh support team from inside your logged-in account and quote the section heading. That way the agent sees your account details while answering, and you are not retyping your mobile number or wallet reference. For a copy of the data we hold, a correction, or a deletion request, send the request from the same account you registered with. We confirm before we act, because we will not hand records to someone who cannot pass verification.

Read the Rules Before You Deposit

111ok Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Our privacy policy is the document that governs your account data, and it sits alongside our terms rather than replacing them. When you register, we collect your mobile number, your name as it appears on your wallet, your date of birth and your transaction history with

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bKash, Nagad, Rocket or Upay. We use that to verify you are who you say you are, to process deposits and withdrawals, and to keep the account wallet ledger accurate. We do not sell your details to outside list brokers. Some processing is handled by payment
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partners and game providers so the lobby can load, and those partners only receive what the transaction needs. Records are kept for as long as your account is open and for a set period afterwards, because payment disputes can surface late. Rules on what we may
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collect differ by country, so eligibility and the exact scope of this policy depend on your local law and eligible regions. Where a requirement is stricter than this page, the stricter rule applies to you.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE IT

Open, Browse and Control Your Records

Data handling only matters if you can see it and change it. Three things do most of that work: encrypted connections between your phone and our servers, a password plus one-time code on login, and an account history page that lists your own sessions and wallet movements. Cookie settings sit in your browser, and clearing them signs you out of the saved session on that device.

Secure connections Traffic between your phone and our servers runs over an encrypted connection, so your login details and wallet references are not readable in transit on public Wi-Fi.

Login verification Your password plus a one-time code sent to your registered mobile number protects the account. A new device needs that code again before it can reach the lobby.

Cookies and sessions Cookies keep you signed in and remember your language and payment preference. Clear them in your browser settings and the saved session ends on that device.

Retention and changes We keep account and transaction records while the account is open, plus a period afterwards for payment disputes. Ask support to correct or remove data and we confirm your identity first.

Privacy Questions We Get Asked

These are the questions that land in our support queue most often. Short answers here, and live chat picks up anything account-specific.

Your mobile number, name as held on your wallet, date of birth and the password you set. Every bKash, Nagad, Rocket or Upay deposit afterwards adds a transaction record to your account history.

Only what a session needs to load and settle, such as a player reference and the round result. Providers do not receive your password, your one-time codes or your full wallet number.

Yes. Message support from inside your logged-in account and ask for a copy of the records we hold. We verify you first, then send it to the email registered on the account.

Send a deletion request from your registered email. We close the account and remove what we no longer need, though payment records stay for the retention period that dispute handling requires.

They keep you signed in, remember your language and payment preference, and let the lobby load the way you left it. Clearing cookies in your browser ends that saved session.

Some processing runs on servers outside the country, so a transfer can occur. Scope of collection and any transfer still depend on your local law and eligible regions.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister InfoFAQ

What Our Privacy Policy Covers

How to Contact Us About Your Data

Open, Browse and Control Your Records

Privacy Questions We Get Asked

01 What information does 111ok collect when I register?

02 Do you share my details with game providers?

03 Can I request a copy of my data?

04 How do I delete my account and data?

05 What are cookies used for on the mobile site?

06 Does my data leave Bangladesh?

Privacy Policy

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